Digital Analyst
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Digital Analyst

MTN Zambia

Closed Full Time

The key responsibilities for this role include but not limited to the following:

  • Manages the Business Reporting/Analytics of the Digital Section;
  • Manages the Loading and transformation of data from various data sources/databases;
  • Development of various Dashboards/Reports: Hourly, Daily, Weekly, Monthly;
  • Automation of related Reporting/Analytics;
  • Manages the interpretation of trends and uses technologies such as machine learning/artificial intelligence to aid initiatives to grow the revenue, subscribers & reduce churn;
  • Works with internal business stakeholders and other cross functional teams to support Digital & RMS initiatives;
  • Researches on market trends and provides input to product development.

Candidate Requirements

  • Grade 12 certificate with 5 credit or better of which English and Mathematics are a must;
  • Business, Commerce, Marketing, IT, /Engineering Degree;
  • At least 2 years’ experience of working in the telecommunications sector specifically managing data/analytics for GSM, Value Added Services/Mobile Money/RMS initiatives;
  • Report Query & Generation skills using tools such as Excel, Power BI, R, SQL, Python;
  • Data Analytics/SQL Certification is an added advantage;
  • At least 1 year experience in a dynamic and fast-moving industry.

Women are strongly encouraged to apply.

Hand delivered applications will not be accepted.

Note that only shortlisted candidates will be contacted.