EMPLOYMENT OPPORTUNITIES

The Zambia Development Agency (ZDA), established under section 4 of the ZDA Act Number 11 of 2006 is an organization responsible for fostering economic growth and development by promoting trade and investment in Zambia.

The Agency is seeking highly qualified and self-motivated individuals to fill the following vacancies:

INFORMATION COMMUNICATIONS AND TECHNOLOGY OFFICER – ZDA 5 (1 POSITION)

Reporting to the ICT Specialist, the job holder will provide support to manage the day-to-day operation and maintenance of Information and Communication Technology (ICT) Infrastructure i.e., Server, Network, CCTV, Security and Telecommunication equipment.

Key Responsibilities

• To install, configure and maintain ICT infrastructure to ensure high availability and acceptable levels of performance;
• Monitor managed ICT services to ensure they are provided within the agreed Service Level Agreement (SLA);
• Implement information system and network security according to agency ICT security policies and procedures;
• Prepare and implement backup and restoration procedures of data and systems;
• Prepare documentation of the ICT infrastructure i.e., server and network documentation;
• Plan and conduct ICT Infrastructure preventive maintenance;
• Maintain a record of ICT equipment and software licenses;
• Provide first and second-line diagnosis and support service;
• Provide training to agency staff as and when required in various productivity applications;
• Research on new and emerging technologies and advise on how best they can be used in the agency;
• To assist to prepare ad-hoc and periodic reports.

Qualifications / Experience/ Skills

• Bachelor’s Degree in Computer Science, Information Systems, Computing or equivalent;
• Server and Networking Certification;
• One year work experience, working in a reputable organization;
• Experience in administering and managing Microsoft and Linux Server Environments, Virtualization Technologies, Cloud solutions e.g. Microsoft Azure, Storage solutions (HP. EMC);
• Troubleshooting and Problem-Solving skills;
• Good communication skills, including the ability to provide clear explanations in person, by email and on the phone;
• An eye for detail in satisfying customer requests fully;
• Member of the Information and Communication Technology Association of Zambia (ICTAZ).

APPLICATION METHOD

Interested candidates are required to visit www.zda.org.zm/index.php/opportunities for detailed job descriptions and application instructions.

All applications must be accompanied by a cover letter, detailed curriculum vitae and copies of qualifications. The Agency is an equal opportunity employer.

The closing date for receipt of applications is 7th April, 2023. Only shortlisted candidates will be contacted.