About the job

The key responsibilities for this role include but are not limited to the following:

• Develops, deploys and evolves solutions that fall outside the scope of Managed Service Partners;
• Ensures Operational Level Agreement/ Service Level Agreement adherence by managed service partners;
• Ensures availability and reliability of systems through Operation and Maintenance interventions, execution of service management processes and performance of continuous improvement;
• Supports delivery of Projects and Demands as needed;
• Interface between Business teams and Vendor Support teams;
• Interface with Group Technology teams to support the MTN Mobile Money technology strategy;
• Interface with External Partners to ensure optimal operation of integrations.

Candidate Requirements

• Grade 12 certificate with 5 credits or better, of which English and Mathematics are a must;
• Bachelor’s degree in computer science, Software Engineering or related field;
• At least 2 years’ experience in application support, application development, system administration or BI/Data mining roles;
• Demonstratable SQL & NoSQL database power user skills;
• Demonstratable coding skills;
• Demonstratable Linux/Unix power user skills;
• Working knowledge of software/enterprise architecture;
• Certification in Technology Service Management (e.g. ITIL, CoBIT etc).

Women are strongly encouraged to apply.

Hand delivered or posted applications will not be accepted and the closing date for accepting applications is 22/02/2024.

Note: that only shortlisted candidates will be contacted.