Job Description

To provide professional Human Resource solutions to line managers in order to galvanize the energies of all NAPSA employees towards achieving corporate goals.

Key Responsibilities

• Assists in formulation, development, implementation and review of Human Resource manuals, policies and procedures in conjunction with functional and Line Managers
• Advises management and staff on Human Resource policies and procedures and all other HR-related issues and challenges
• Advises and shares Zambian labour laws with management and staff  
• Assist in the development of health and safety standards for the benefit of staff
• Advises functional managers on best practices in resourcing methods and procedures in order to recruit the right people for the jobs
• Prepares demand and supply forecasts for staff requirements in terms of numbers, skills and competences are effectively done
• Carries out staff promotion and succession plans in conjunction with Heads of Departments and provides career coaching to all staff.
• Produces action oriented reports on employees’ exit findings. 
• Supervises Performance Management Systems in order to contribute to the achievement of overall objectives of NAPSA
• Acts as custodian of the disciplinary and grievance procedures
• Provides advice on employee industrial relations and initiates effective communication systems to ensure that a conducive working environment is created
• Manages and provides advice on all employee relations matters
• Facilitates the process of learning needs identification through PMDS process, the Strategic Plan, Job Analysis and Job Evaluation
• Provides advises on suitable training intervention to functional and line managers
• Coordinates the training and development activities in the Authority
• Summarizes and consolidates performance management and development results and produces action-reports to address issues arising therefrom
• Conducts salary surveys and conditions of services to determine the market rates and make appropriate recommendations 
• Ensures that human resource support services such as leave administration, HR statistics and information are provided
• Assists in initiating and implementing departmental HR-related change programmes
• Undertakes action-oriented research in human resource issues and challenges

Minimum Qualifications

Minimum Experience Required