The Zambia National Building Society (ZNBS) is the leading provider of sustainable and affordable mortgage financing, property management and banking services in Zambia.

The Society seeks to recruit skilled, experienced, self-motivated, and energetic individuals to be part of a dynamic team to fill the following positions; 

Grade: ZNBS 6 Job Purpose 

To support and maintain the ZNBS digital channels, including managing the daily operations of the supporting computer networks, overseeing digital security, and performing routine maintenance to ensure that the systems operate at full capacity.

Duties and Responsibilities

✓ To deliver exceptional service that exceeds customers’ expectations through proactive, innovative, and appropriate solutions by resolving queries quickly and effectively.

✓ To provide expert knowledge of relevant technologies and industry best practices and provide proactive advice and solutions to relevant stakeholders.

✓ To manage systems by setting threshold measurements for capacity and infrastructure upgrades and suggesting changes.

✓ To manage the system efficiencies by suggesting and implementing efficient system changes based on research of new and existing technology to align with business needs.

✓ To set timeline & amp methodology for the system, release upgrades and build test packs for regression testing. 

✓ To access and implement patches & fixes in the test environment & migrate to live.

Qualifications and Experience 

✓ Full Grade 12 School Certificate with five (5) ‘O’ levels passes.

✓ BSc /BEng in Computer Science or Computer Engineering; or equivalent

✓ Five (5) years of relevant work experience

Required     Competencies      and Personal Attributes

✓ Strong client-oriented service inclination and exemplary interpersonal skills.

✓ Excellent verbal and written communication and presentation skills.

✓ Innovative and self-motivated, with a commitment to teamwork.

✓ Strong analytical and decision-making skills.

✓ Ability to conduct research into networking issues and products as required.

✓ Report-writing skills. 

✓ Certification in MCP, MCSE, MCDBA, Linux + or Equivalent, and CCNA.

✓ Certifications in ITILv4, COBIT5, Java or Kotlin will be an added advantage.  

Appropriately qualified and interested candidates meeting the above credentials must submit application letters enclosing a detailed curriculum vitae (CV), traceable referees and copies of academic/professional qualifications to the undersigned by Monday 20^th February 2023, 17:00 hours with the position applied for clearly marked on the envelope.

The Director Human Resources Zambia National Building Society Century House, 3^rd Floor, Cairo Road P O Box 30420 LUSAKA

Please note that only short-listed candidates will be contacted.