Guest Relations Agent
Avani Victoria Falls Resort-logo
Guest Relations Agent

Avani Victoria Falls Resort

Closed Full Time

Company Description


Refreshingly understated, contemporary and simple. Whether you want a leisurely family break or romantic escape, AVANI hotels and resorts provide the right space for relaxed and inspired comfort. Discerning service, relaxed dining and engaging recreation facilities for all guests are a given.

Job Description


We are looking for an enthusiastic and professional Guest Service Agent at AVANI Victoria Falls resort and the responsibilities include:

  • Welcome and check in guests
  • Communicate professionally
  • Make bookings
  • Assist guests during their stay.
  • The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy.

Qualifications


1. Full grade twelve school certificate

2. Diploma/Certificate in Hotel Management

3. Previous experience in a similar establishment is advantageous. On the job training is   provided.

Additional Information


Closing date: 14th february 2023