1. Store Assistant (3x) (Chipata City, Kabwe, Chisamba)

Yalelo is looking for a Store Assistant to assist the Yalelo store operations by ensuring the availability of stock, the highest standard of customer service excellence, and meeting sales targets.

The Right Fit candidate will:

Greet and welcome customers to the store in a pleasant manner

Assist in displaying products in an easy-to-locate manner

Consistently utilises best practice standards in providing customer service in the retail store

Assisting customers in locating desired items.

Informing customers of shop promotions to encourage purchases.

Performing regular price checks to identify and correct price discrepancies and remain well informed on any store promotions.

Addresses and resolves customers’ complaints in a professional manner.

Maintains in-depth product knowledge to provide advice and recommendations as needed.

Inspects items and products for any damages and spoilage

Assists stores staff in monitoring stock inventory

Maintain the store area hygiene conditions ensuring compliance with basic PRIDE principles

Assists in receiving, processing, and organizing stock and store consumables deliveries accordingly with First In First Out (FIFO) disciplines.

The Store Supervisor Must Have:

Grade 12 Certificate

1 Years’ experience in the desired field

Customer Service Experience

Experience in FMCG industry is an added advantage

2. Store Supervisor (x5) (Kamwala, Kabwata, Soweto,Twin Palm, Petauke)

Yalelo is looking for a Store Supervisor to supervise the Yalelo store operations by ensuring the availability of stock, the highest standard of customer service excellence, and meeting sales targets. He/she will maximize efficient resource utilization to ensure the smooth running of store operations.

The Right Fit candidate will:

Supervise store’s/outlet’s sales performance

Communicate sales goals and targets

Ensure timely transmission of scheduled sales reports in accordance with organizational standards

Lead with service vision to provide the best customer experience for Yalelo customers

Maximize efficient resource utilization to ensure the smooth running of store operations

Manage in-store service performance in line with Yalelo Values

Protect and manages the Yalelo retail brand and reputation

Lead the provision of service quality and positive customer satisfaction

Establish rapport and cultivates relationships with customers

The Store Supervisor Must Have:

Diploma In Sales and Marketing or relevant qualification (preferred)

Grade 12 Certificate

Years’ experience in the desired field with any added preferences such as certifications and affiliations

Customer Service Experience

Leadership Experience: Experience in similar position is an added advantage

Experience in FMCG industry is an added advantage

If this, is YOU, we would like to hear from you today!

LOCATIONS: Chipata city, Lusaka, Petauke,Kabwe & Chisamba.

Only shortlisted candidates will be contacted. Please indicate the job title and location you are applying for in your application subject line.