JOB SUMMARY

Reporting to the Assistant Manager – Arrears Management, The job holder will be responsible for follow ups on bad debt, doubtful and Off-Payroll clients’ payments. In addition, tracing of off payroll clients, ensure payment plans are in place and loans are rehabilitated to standard performing.

JOB SPECIFICATIONS

The job holder will be responsible for all credit activities including but not limited to the following:

• Follow up bad debt, doubtful and off payroll clients to ensure they sign repayment plans, DDACC mandates/ other alternative collection modes and ensure timely recoveries are made, rehabilitate loans and move them out of arrears
• Tracing of unreachable clients through Physical visits/contact to client or any other means possible using both internal and external investigations to ensure maximum and timely collections on assigned clients as well as maintaining good stakeholder relationships
• Preparation of files for legal recoveries submission
• Confirmation of employment status for traced clients non-performing and bad debt loans at employer level and maintain good stakeholder relationships.
• Comprehensive interpretation of loan accounts, tracking of payments made by clients, facilitate payments being linked to loan accounts promptly
• Consolidation of daily arrear and bad debt payments and circulating to payments and other relevant units.
• Aiding in insurance claims

MINIMUM ENTRY REQUIREMENTS

• Full Grade12 Certificate or its equivalent
• Degree in any business field
• Minimum of one to two years’ work experience in this field is an added advantage

TO APPLY

Suitable candidates must send their applications to careers@bayport.co.zm with the position applied for as the email subject, attaching their current CVs and professional/academic certificates.

The closing date for receiving applications is Saturday 18 February 2023. Only shortlisted candidates will be contacted.